Hotel Atitlán

The property and gardens are gorgeous! The only thing is there’s no AC in the rooms so it can get a little warm at night, other than that it’s great!

For reference - I stayed at this hotel May 5-9 2024 My initial experience checking in and looking at the property of Hotel Atitlan was extremely positive and I was excited about staying here. Unfortunately after getting settled in I was quite underwhelmed with the hotel and accommodations which I had expected to be 4 star as marketed. Below are the pros and cons of my experience. Pros - Professional staff and with broken English but easy enough to communicate - Great view of the mountains and gardens - Poos and hot tub were fun to hangout at Cons - NO WIFI IN ANY ROOM - for me, as I was here and also still trying to get some work done this was a major issue. - Restaurant was overpriced and mediocre at best - better food can actually be found in town or we were going to other hotels that were less expensive but had a better menu and cook - No A/C in any room - during the evening and morning this was fine but expect to be quite hot during the day - Be ready to be price gouged - it's $150 to get a boat ride from the hotel - a 5 minute tuc tuc to the port and it's 35Q ($5). This also applies at the restaurant for food and drinks which I found incredibly expensive compared to what I was paying at the Porta in Antigua. - No ATM on-site Overall, I expected more. My recommendation is to shop around, there's better value and quality to be found in other resorts / hotels in the area.

Loved everything about it especially that my one year old son enjoyed running in the beautiful garden and other outdoor areas. The food was also amazing. Will definitely come back.

everything was amazing except for restaurant service could be extremely slow and food quality varied but always good but not always amazing! Which is still good!

Absolutely Beautiful, magical with garden view. Huge corner room with large patio. The Hotel is like a museum with variety of antiques and art work. Nice buffet breakfast. Lovely dining area with pool and volcano view. Very relaxing wirh Bossa Nova type music.

Food was ok, jacuzzi was warm not hot, babies in diapers and children under 10 were playing in the jacuzzi .. how can you relax and enjoy the view like that. WiFi absolutely useless. We were totally dismissed when we complained. Expensive!

While the rooms are nice, but nothing exceptional (the beds are very tough, the bathrooms are basic), the location and the gardens of the hotel are breathtaking. It is stunning and gorgeous ! The restaurant of the hotel is good. The breakfast is also good…when a la carte (the buffet is disappointing).

This hotel was so beautiful and very well Maintence. Its landscaping gave me Italy environment with a beautiful volcano view.

Beautiful Property. Needs A/C in the rooms, even if it’s cold outside, rooms are very hot. The property, the gardens and the pool area are beautiful. I will stay again, please put air conditioners in the room.